Banamex Insurance Service Officer (León)

Responsibilities
Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making
Assist immediate manager with team motivation and performance monitoring
Mentor associates to improve individual performance
Consistently achieve individual and team performance targets under little to no direct supervision
Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Qualifications
2-4 years' experience in a related role
Proficient in Microsoft Office
Effective verbal and written communication skills
Sales experience
Excellent influencing and relationship management skills
Proven ability to work under limited supervision and seek out advancement opportunities
Excellent technical and data entry skills, including utilizing a 10-key touchpad
Proven ability to creativel...