Bank Customer Service and Retention Representative - Bilingual

Ask yourself...Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?Can you efficiently multi-task across various systems?Do you enjoying working as a team? As a Brand Loyalty Representative you would... Be passionate about our customers and the service we provide, delivering outstanding World Class in Customer ExperiencesPromote customer advocacy and support the Canadian Tire Brand

Demonstrate a strong handle on our communication modelProblem solve to find creative solutionsDemonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s disputeProfessionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activationsDemonstrate excellent verbal and written communication skills in s...