Banking Customer Relationship Manager

Introduction

A leading South African Payment Service Provider (PSP), is seeking a commercially mature and strategically driven Banking Customer Relationship Manager to join their team.

This role requires a resilient, execution-focused relationship leader with deep payments expertise and the ability to operate effectively within regulated financial environments.

Duties & Responsibilities

Managing and growing enterprise-level relationships with banking network partners to optimise transaction volumes and service delivery.

Developing and executing joint commercial strategies aligned to business objectives.

Leading complex, multi-party partnership engagements including negotiation with senior and C-suite stakeholders.

Supporting onboarding and integration initiatives in collaboration with internal teams.

Ensuring optimal settlement flows, risk alignment and payment infrastructure performance.

Representing com...