Banking Live Chat Specialist - Customer Support

A leading bank in Asia is seeking a customer service representative to join their team in Kuala Lumpur. The role involves responding to customer inquiries through live chat, managing multiple interactions while maintaining quality service, and documenting all interactions in the CRM system. Applicants should have at least 1 year of relevant experience, exceptional writing skills, and a strong customer service orientation. The position requires flexibility to work in rotational shifts, including weekends and public holidays.
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