Banking Quality Analyst — UK Time, Onsite

A leading recruitment firm is looking for a Quality Analyst to work onsite in Quezon City. The candidate should have a Bachelor's Degree and at least 2 years of experience in US/UK banking operations and quality assurance in a call center. Responsibilities include auditing calls, conducting root cause analysis, and providing feedback to agents. Additional skills required are strong analytical skills and excellent communication. A joining bonus of 40K is offered.
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