Banking Voice Agent – Fraud & Customer Care (EN/ES)

Genpact · johannesburg, gauteng, South-Africa

Location
johannesburg
Job Type
Full-time
Posted
July 05, 2026

Job Description

A global technology services company is looking for a Banking Customer Care Voice Agent in Johannesburg. The role involves addressing fraudulent activity calls and assisting clients in resolving issues. Candidates must have a high school diploma and basic knowledge of Word and Excel. Strong customer service skills are desired, along with flexibility in schedules. This is an opportunity to work with a leading force in AI and digital innovation while contributing to meaningful change.
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