Barista, Ralph's Coffee, Palo Alto

Position Overview

This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies.

Essential Duties & Responsibilities

•Greets customers and takes orders, processes cash and credit card transactions. • Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests. • Serving prepared foods & pastries. • Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency. • Ability to multitask and remain calm during periods of high volume to keep the store operating to standard and to set a positive example for the team. • Maintains appearance of loc...