Batch Operations Analyst (Shift Based 24/7 Operations)

Key Responsibilities: Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur Perform daily operational tasks such as system checks, backups verification, and job restarts Respond to system alerts, incidents, and operational issues according to SOPs Coordinate with application, infrastructure, and support teams during incidents or maintenance activities Maintain and update operational documentation, run books, and shift handover reports Support planned system maintenance, upgrades, and disaster recovery activities Follow security, compliance, and change management procedures Provide shift coverage as required (including nights, weekends, or holidays, if applicable) Required Qualifications & Skills: Basic understanding of batch processing, job dependencies, and scheduling calen...