BBD - Relationship Manager (Outsourced)

Overview

Description
Role : Relationship Manager
Location : Dubai
Role Purpose:
This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship identify further opportunities for x-sell and improve service

Key Accountabilities

• Revenue:
• Expenses:
• Net Income:
• Assets:
• Consumer satisfaction loan/financing repayment performance loan/financing delinquency rates consumer retention substantiated Complaints compliance with regulatory requirements/best practices guidelines and codes of conduct
• No of valid customer complaints Percentage of Delinquent customers No. of customer exits due to Financial Crime Compliance reasons

Specialist Skills / Technical Knowledge...