Bereavement Services Officer

At Cambridge City Council, we are there for our residents when they need us the most, including when they lose a loved one. That is why we require a sympathetic Bereavement Services Officer to work in our Bereavement Services.

To work as part of a team in ensuring the delivery of exceptional bereavement services that meet the needs of our community while upholding the highest standards of professionalism and compassion.

In this role you will:

• Cremation – you’ll be fully trained and work towards an accredited qualification. You will be involved in the end-to-end cremation process and ashes management.
• Chapel – preparation of the chapel before each service and welcoming the families and Funeral Directors attending and directing them to their seats. Ensuring the correct music/visual tributes are played, orders of service are in place and offering support as required.
• Administration – answering the telephone with great custo...