Job Description
Customer Service Manager – Business Banking (Merchant & Platform Transition)
Location: Sydney CBD (Darling Harbour precinct)
Contract Length: Until 31st December 2026 (potential for extension depending on program)
Daily Rate: $500 + Super per day
Work Arrangement: 5 days a week in the office during training (first 6-8 weeks), then moving to 3 days in the office / 2 days from home.
About the Role
We are looking for a practical, people-focused Team Leader to join one of Australia’s major banks for a project until 31 December 2026.
In this role, you will be looking after a phone-based team of 10 to 12 consultants. The team’s main job is to contact business customers, talk them through an upcoming software and hardware upgrade, and help them get set up on the new system.
It’s a busy, fast-paced environment with a firm end-of-year deadline. We need a manager who can keep the ...