Bilingual Agent (Tijuana)

Customer Service Representative – T‑Shirt Customization (Monday‑Friday)

We are the fastest custom apparel company in the industry and are hiring a dynamic, customer‑focused team member to support our online shop.

• Assist customers navigating our website, creating and editing custom designs, and processing accurate orders.
• Provide competitive quotes for custom t‑shirt requests.
• Act as the liaison between customers and internal departments to ensure timely delivery and satisfaction.
• Execute time‑sensitive follow‑ups for potential sales and customer service needs.
• Maintain detailed order records and collaborate with project managers on production scheduling.

• Proficient computer skills with the ability to navigate multiple systems.
• Bilingual in English (minimum 90% proficiency) and Spanish.
• High attention to detail, organization, and multitasking.
• Strong problem‑solving and communica...