Home / vacancy / Bilingual (Arabic, Cantonese, Korean, or Tagalog) - Care Connections Member Advocate

Bilingual (Arabic, Cantonese, Korean, or Tagalog) - Care Connections Member Advocate

Molina Healthcare · United States, United States, United States

Location
United States
Job Type
Full-time
Posted
July 05, 2026

Job Description

Job Description


Job Summary

Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance. Adheres to member interaction departmental standards, call quality, and documentation requirements.

Job Duties

  • Schedules high-quality member appointments daily to meet departmental goals. 
  • Completes assigned hand-dial lists and member research requirements with accuracy and efficiency.
  • Provides basic support and guidance to members with empathy and professionalism.
  • Participates in ongoing training sessions to enhance service quality and knowledge.

    • Job Qualifications

    REQUIRED QUALIFICATIONS:

  • At least 1 year experience in a healthcare service environment, or equivalent combination of relevant education and experience.
  • High attention to detail and ability to follow member interaction scripting.
  • Flexi...

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