Bilingual Cantonese QA Analyst – Call Center

Teleperformance is looking for a Quality Analyst to support our Customer Service team in Malaysia. You’ll ensure performance standards are met and provide guidance through evaluations and reports.

The ideal candidate will have a Bachelor’s degree or equivalent, at least 1 year experience in a call center QA role, and proficiency in Cantonese and English. Rotational shifts are required, and immediate availability is preferred.