Bilingual Case Management Specialist at Teladoc

Become a vital part of mental health support at Teladoc as a Bilingual Case Management Specialist. Utilize your skills to supervise client care in a hybrid work model.
In this role, you will focus on improving member mental health through effective case management. As part of a collaborative health team, you will assess patient needs, provide counseling, and ensure compliance with mental health legislation. Your experience with various therapeutic modalities will directly enhance member engagement and satisfaction.
Key Responsibilities:
• Assess mental health needs and provide therapy
• Manage intake assessments and case documentation
• Coordinate care with multidisciplinary teams
• Facilitate discussions on treatment plans with members
• Maintain records ensuring compliance with relevant acts
Requirements:
• Bilingual fluency (English & French)
• 5+ years in a healthcare office setting
• Master’s Degree in a related discipline
• Expertise in mental ...