Bilingual Contact Center Representative, Canadian Banking, Fraud Loss Prevention

Description

Department Overview

Helping is at the heart of everythingwe doatourcontactcentres,andwe’reproud of the value that we can deliver24-hoursa day,7-daysa week for more than 27millionTDcustomers.At Fraud Loss Prevention, we are passionateinsupporting and educating our customers to protect them from potential fraud.Alongside caring colleagues and supportive leaders,you’llmake a meaningful difference to our business, our customers, and our communities.

Job Details

WhatYou’llDo

As the voice of TD,you’llbe passionate about understanding our customers. Whetheryou’reassistingin-bound callers with accountinquiries, orresolving an issue by providing advice and recommending a TD product or service,you’llhelp us offer trusted support to our clients whenever they need it.You’llconsistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs. 

As a ...