Bilingual Customer Experience Specialist

Elevate customer satisfaction at Bosch Rexroth as a Bilingual Customer Experience Specialist. Focus on optimizing sales fulfillment and delivering exceptional service.
In this role, you will coordinate the fulfillment process, resolve order discrepancies, and ensure material delivery accuracy. Your responsibilities include managing key accounts and enhancing customer experiences through effective communication with customers and internal teams. Your contributions will drive sales growth and improve overall company profitability.
Key Responsibilities:
• Coordinate fulfillment processes and resolve order discrepancies
• Analyze inventory to initiate timely procurement actions
• Document interactions and manage order data in SAP
• Conduct regular check-ins with key customers
• Provide skilled and prompt customer service
Requirements:
• Degree in Business or Supply Chain Management
• Minimum 2 years of customer service or supply chain experience
• Strong sk...