Bilingual customer service agent flexible hours (Miguel Hidalgo)

In Odoo we believe in diversity, inclusion and excellence in customer service.

This is a great opportunity for anyone looking to learn about software. Recent graduates and people looking to advance in their professional careers are welcome!

Odoo is a top open-source ERP. Functional Support is key to our success.

Responsibilities

• Become an expert on all of the features and functions within Odoo's software applications.
• Create solutions and effectively communicate (written, verbal) with customers through our ticketing system, live chat, and phone calls.

Qualifications

• Bachelor's degree.
• Passion for software products.
• Bilingual proficiency.
• Business experience at an ERP.
• Experience/knowledge with tickets-support.
• French (B2).
• Portuguese (B2).

Benefits

• Monday to Friday schedule with adaptable hours.
• Home Office: 2 days per ...