Do you enjoy solving problems while providing support and reassurance to customers?

At Allianz Partners, we help millions of people around the world every year through innovative solutions in the Travel and Assistance sectors. We put people at the heart of everything we do and foster an international, inclusive, and excellence-driven environment.

What You Will Do

As a Bilingual Customer Service Analyst, you will be responsible for opening, managing, and closing insurance claims for our various partners. You will ensure a high level of customer service throughout the insured customer's journey, strictly adhering to operational procedures, deadlines, and quality standards.

Your role is essential: you will support customers with empathy and professionalism, from the initial claim n...