Bilingual Customer Service Representative

**About Inhabit**
**About ePremium Insurance**
As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management.
The rapid growth of the company has created a wealth of career opportunities.
We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.
The Customer Service Representative will answer inquiries; resolve problems; and fulfill customer requests.
This position reports directly to the Customer Service Supervisor.
**Functions and Responsibilities**
**Call Resolution**: Make every attempt to handle customers inquiries on the first call (this could include but not limited to new policy set up, resolving customer complaints, making changes on policies, cancelling polici...