Bilingual Customer Service Team Lead

Teleperformance in Malaysia is seeking a Customer Service Team Lead to support the Customer Service team. You will guide team members, ensure performance standards, and lead transitions that enhance problem solving and technical capabilities.

The ideal candidate has a Bachelor's degree, is proficient in Cantonese and English, and has at least 2 years of people management experience. This role advocates for users while partnering with global teams to build scalable solutions.