Bilingual Customer Success Advisor (EN/Mandarin) | 24/7

Velenosi&Meredith in Penang is looking for a Customer Success Specialist to respond to customer requests and provide information through inbound calls and emails. The ideal candidate is fluent in English and Mandarin, possesses excellent communication skills, and is willing to work in 24/7 shift rotations. Responsibilities include educating customers on banking options, conducting transaction call backs, and resolving customer issues. Fresh graduates are encouraged to apply, and experience in a financial institution is advantageous.
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