Bilingual Customer Success Pro – Mandarin & English (Penang)

A leading customer service firm in Georgetown, Penang is seeking a Customer Success Specialist. The role requires proficiency in Mandarin and English. Responsibilities include assisting customers with orders, providing phone support, and ensuring service quality. Ideal candidates have at least 6 months of customer support experience and a customer-oriented attitude. The position offers a full-time schedule with rotational shifts, earning RM 3,000++ monthly.
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