Bilingual Customer Support Specialist

Become a Bilingual Customer Support Specialist at Trans Global Service. Deliver fantastic support in both English and French while resolving customer inquiries efficiently.
As part of our customer-focused team, you will engage with clients over the phone, ensuring satisfaction through prompt resolution and follow-up. Your advanced communication skills and attention to detail are essential as you interact with diverse customers, colleagues, and service providers across Canada.
Key Responsibilities:
• Offer courteous assistance to customers on calls
• Efficiently handle and resolve customer inquiries
• Maintain correspondence with customers and retailers
• Stay updated on services and policies
• Process clerical tasks during downtimes
Requirements:
• At least one year in customer service or call center
• Fluent in English and French, both spoken and written
• Exceptional organizational and multitasking skills
• Proficiency in Microsoft Office products<...