Bilingual Customer Support Specialist Uline

Enhance your communication skills as a Bilingual Customer Support Specialist at Uline in Milton, ON. This full-time role focuses on assisting customers in both English and French through various channels.

Uline is seeking a Customer Support Specialist fluent in English and French to join their team. Located at the Toronto Branch, this position involves processing customer orders, answering inquiries, and building lasting relationships with clients. You will leverage state-of-the-art technology to provide top-notch solutions and guide customers through Uline's platform.

Key Responsibilities:
• Process customer orders and recommend products
• Address account inquiries with world-class technology
• Answer questions about product, pricing, and shipping
• Build rapport with customers via phone, email, and chat
• Assist customers navigating Uline’s online ordering system

Requirements:
• High school diploma; Bachelor's...