Bilingual Customer Support Specialist(Korean/Vietnamese)

Hi,

BlinkRx is currently hiring Bilingual Korean/Vietnamese Customer Support Specialist to work Fulltime with us. Interested candidates can share their resume to .

Position: Bilingual Korean/Vietnamese Customer Support Specialist

Location: Chesterfield, MO & Pittsburgh, PA

Responsibilities:

• Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Provide patient care to accurately support pharma programs and triage to appropriate teams when required
• Strive to meet and exceed structured performance targets.
• Document all call information and data discovery according to operating procedures
• Utilize Knowledge Base materials as a foundation for resolving inquiries
• Maintain confidentiality of patient and proprietary information
• Develop a working knowledge of company rel...