Bilingual CX Specialist — Mandarin & Cantonese

Agoda is seeking a Customer Experience Specialist to provide exceptional service in Kuala Lumpur. The ideal candidate will support clients through multiple communication channels while handling inquiries primarily from regions such as Hong Kong, Taiwan, and China.

Strong English and Mandarin communication skills are essential, and experience in customer service is advantageous. Benefits include a hybrid working model, annual leave, and travel discounts.