Bilingual Front-End Collections Advisor

Scotiabank is hiring a ScotiaHelps Advisor, Front End in Bogotá, Colombia. This bilingual role focuses on maximizing collection recoveries on Credit Products while minimizing costs. Responsibilities include conducting follow-ups on overdue accounts, advising clients on payment plans, and ensuring compliance with bank policies. The position requires strong communication and negotiation skills along with experience in customer service or collections. We offer a positive work environment and competitive benefits.
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