Bilingual Gaming Support Specialist (Mandarin/English)

Teleperformance · west coast division, sabah, Malaysia

Location
west coast division
Job Type
Full-time
Posted
June 22, 2026

Job Description

Teleperformance is looking for a Gaming Support Representative in Malaysia to aid players with in-game issues, including item restoration and account/access challenges. The ideal candidate should be fluent in Traditional Mandarin and English with strong analytical skills and prior experience in customer support. Responsibilities include assisting with billing inquiries and resolving technical problems to provide exceptional support to a dedicated gaming community. This role requires working on rotating shifts including weekends.
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