Bilingual Hotel Reservations Specialist (Mandarin)

A leading recruitment agency is seeking a Mandarin-speaking Customer Support for Hotel Reservations to join their international team in Kuala Lumpur, Malaysia. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced environment. Responsibilities include supporting the sales team, handling escalations, and providing high-quality customer service. Candidates must have proficiency in English and Mandarin, relevant hotel experience, and strong communication skills. Flexibility with rotating shifts is required.
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