Bilingual IT Help Desk Technician (EN/ES) – Travel‑Ready

Link-Worldwide is seeking Help Desk Technicians in Valle de Chalco Solidaridad, Mexico. The role involves serving as the primary contact for customer inquiries and coordinating with teams to resolve issues effectively.

Ideal candidates should have a solid background in customer support and technology, with a minimum of 2 years of relevant experience and the ability to communicate in both English and Spanish. Responsibilities include maintaining product knowledge, contributing to self-help materials, and ensuring customer satisfaction.