Bilingual IT Suppport Analyst

Come to one of the biggest IT Services companies in the world! Here you can transform your career! We are looking for a IT Support Analyst who wants to learn and transform his career. Requirements: Bachelor's degree or diploma in IT, Computer Science, or related field. 7+ years of experience in End User Computing or IT Service Desk/Desktop support. Strong knowledge of Windows OS, Office 365, and common enterprise applications. Experience with Active Directory and basic networking concepts. Hands-on experience with hardware troubleshooting and device management. Good communication and customer handling skills. Advanced English. Key Responsibilities: Provide onsite technical support for desktops, laptops, printers, and peripheral devices. Troubleshoot hardware and software issues, ensuring timely resolution within SLA. Install, configure, and maintain operating systems, applications, and corporate tools. Support user account management (AD, O365, password resets, access issues). Handl...