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Bilingual Loan Servicing Account Solutions Specialist- Flex opportunity

Regions Bank · Omaha, Nebraska, United States

Location
Omaha
Job Type
Full time
Posted
July 02, 2026

Job Description

Description

:

At Regions, the Loan Servicing Account Solutions Specialist conducts inbound and outbound calls to resolve the delinquency status of past due customer accounts.

Primary Responsibilities

  • Calls customers about early delinquency account statuses
  • Works with customers to resolve account delinquency status while minimizing company interest losses
  • Implements repayment plans as necessary and collects delinquent payments
  • Ensures that files and paperwork are properly and accurately completed
  • Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
  • May contact outside parties to collect or clarify documentation

    • This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair L...

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