Bilingual Manager, Disability Claims Management

The Manager, Life and Disability Claim Management is a pivotal leadership role responsible for the daily operations, strategic talent development, and driving claim outcomes. This role utilizes a data-informed coaching model, focusing on early intervention, decision accuracy, and the retention of skilled Claim Managers. The incumbent ensures service excellence while navigating an increasingly complex claim landscape, specifically regarding mental health and extended durations.

Qualifications
Fully bilingual in French and English
5+ years work progressive experience in Disability Management including progressive leadership experience
Combination of education or experience in data analytics, group insurance industry, process improvement and/or leading operational teams
Well-developed analytical, decision-making and problem solving skills
Ability to conduct research, investigate and analyze
Ability to prioritize and balance multiple tasks or projects
Attention ...