Bilingual Mandarin Customer Success — 24/7 Shifts

Teleperformance is looking for a Customer Success Specialist in Malaysia's West Coast Division. In this role, you will respond to customer inquiries via phone and email, educating them on self-service options and providing solutions. Ideal candidates are fluent in English and Mandarin, possess strong communication skills, and can work shifts. Experience in banking customer service is preferred, but fresh graduates are encouraged to apply. A commitment to customer satisfaction is essential.
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