Location
mississauga
Job Type
Full-time
Posted
June 17, 2026
Job Description
Elevate customer experience with Smith+Neu as a Bilingual Order Management Specialist. This role focuses on swift order processing and stellar bilingual communication for seamless service.
Smith+Neu is seeking a Bilingual Order Management Specialist to enhance the order handling process. You will be responsible for processing orders, managing inquiries, and resolving any disputes. The emphasis is on meeting key performance indicators while ensuring customer satisfaction through efficient service.
Key Responsibilities:
• Process customer orders accurately and within deadlines
• Handle return requests with thorough feedback
• Resolve invoice disputes promptly and accurately
• Manage effective communication for customer inquiries
• Consistently meet company KPI targets
Requirements:
• High School diploma required
• Minimum 5 years of relevant experience
• Fluent in English and French
• Proficient in Windows and SAP
• Strong interpersonal skills and c...
Smith+Neu is seeking a Bilingual Order Management Specialist to enhance the order handling process. You will be responsible for processing orders, managing inquiries, and resolving any disputes. The emphasis is on meeting key performance indicators while ensuring customer satisfaction through efficient service.
Key Responsibilities:
• Process customer orders accurately and within deadlines
• Handle return requests with thorough feedback
• Resolve invoice disputes promptly and accurately
• Manage effective communication for customer inquiries
• Consistently meet company KPI targets
Requirements:
• High School diploma required
• Minimum 5 years of relevant experience
• Fluent in English and French
• Proficient in Windows and SAP
• Strong interpersonal skills and c...
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