Bilingual Reservation Systems Specialist

Requirements

• Fluent in Mandarin and English (spoken & written).
• Bachelor Degree in any field. Fresh Graduate are welcome.
• Experience in app support, reservation systems, or customer service.
• Strong communication and problem-solving skills.

Key Responsibilities

• Monitor and maintain the reservation system performance.
• Provide user support and handle inquiries in Mandarin.
• Manage bookings, schedules, and resolve conflicts.
• Maintain data accuracy and generate basic reports.
• Coordinate with IT and other teams for system improvements.