Bilingual Telecom Manager for 500-Agent Call Center Uptime

Reconocida empresa in Bogotá, Colombia is seeking a Bilingual Telecom Manager to oversee telecommunications for a 500-agent BPO call center. The role demands high uptime maintenance, exceptional call quality management, and cost efficiency control with telecom vendors.

The ideal candidate will have 5+ years of experience in telecom within a call center environment, strong expertise in VoIP, SIP, and PBX technologies, and a proven ability to troubleshoot complex telecom issues.