Location
kuala lumpur
Job Type
Full-time
Posted
June 19, 2026
Job Description
Responsibilities
- Lead and manage all boutique operations to achieve sales targets and KPI objectives
- Deliver an exceptional, personalised luxury customer experience at all times
- Recruit, coach, and develop a high-performing retail team
- Drive clienteling strategies to build long-term customer loyalty
- Maintain brand standards, visual merchandising, and operational excellence
- Analyse sales performance and implement action plans for continuous improvement
- Act as a brand ambassador, representing the values and image of the house
Qualifications
- Proven experience as a Boutique Manager or Senior Store Manager within luxury retail
- Strong leadership skills with a passion for team development and coaching
- Excellent client relationship management and service mindset
- Commercially driven with a clear understanding of luxury KPIs
- Strong communicatio...