Job Description
We are looking for an Operations Manager for our fashion boutique in Marbella.
At the heart of CHANEL’s superior client journey, the Boutique Operations Manager ensures that the boutique team is equipped with the data, product and tools to constantly delight clients.
Responsible for ensuring the boutique environment, product availability, personnel and processes uphold CHANEL’s leading luxury stance, the OP Manager drives the efficiency of the boutique.
Overseeing the back‑office teams, the OP Manager ensures the day‑to‑day function of the boutique, while constantly anticipating business evolution.
KEY PARTNERS
Internally: Boutique Teams, Local Fashion Retail Teams, Europe Fashion Retail Teams
IN THIS METIER, WE ARE ENERGISED BY
Motivating the back‑office teams to create the conditions that promote an expectation‑exceeding client journey.
- Conveying the House Strategy to the relevant teams (Stock, Cash, Care...