Location
tijuana
Job Type
Full-time
Posted
June 12, 2026
Job Description
Job Information
- Department Name: BPO
- Job Type: Full time
- Industry: Insurance
- Service Now Ticket: INC
- Modality: On Site
- Work Experience: 1-3 years
- Assigned Recruiter Contact
- Date Opened: 08/21/2025
- City: Tijuana
- State/Province: Baja California
- Country: Mexico
- Zip/Postal Code: 22010
Conducts orientation processes for new hire agents and creates essential presentations tailored to program requirements. Facilitates learning plans to prepare company members to fulfill tier 1 tasks while accommodating the needs of learners and the company. Identify learning opportunities and training gaps.
Responsibilities and functions
- Facilitate training for new hires while identifying and addressing areas of opportunity, risks, and future potential to support the operation.
- Create training presentations tailored to the four adult learning style...