BPO Operations Leader — Drive Efficiency & Client Success

A leading consulting firm is seeking an Operations Manager in Taguig to oversee BPO operations. You will lead a team, enhance productivity, and ensure compliance with policies. The ideal candidate has at least 5 years of operations management experience in a BPO environment, preferably with insurance domain experience. Key responsibilities include monitoring performance metrics and developing operational strategies to improve efficiency. Strong leadership and communication skills are essential for this role.
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