Job Description
To increase market share, sales, profitability and LIONLEAD’s profile, and to ensure that the Branch meets financial and operational targets. Closely monitoring that all clients receive a consistently high-quality service by effectively managing and developing all available resources (staff, systems, processes) and ensuring that a strong customer-focused service culture becomes entrenched in the branch.
Proactively identify and assess the risks faced by the branch and maintain an effective system of controls to reduce exposure. Maintain a high level of integrity and ethical standards. Fostering a quality, motivated, highly effective and brand-aligned team of agents is a key priority.
Key Responsibilities
- Manage performance of agents to achieve budgeted sales targets.
- Enhance market share in all trade areas and monitor competitors.
- Implement Branch strategy and budget aligned with objectives.
- Ensure efficient prop...
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