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Branch Support Executive - Durgapur

Rentokil Initial · Durgapur, West Bengal, India

Location
Durgapur
Job Type
Full-time
Posted
June 02, 2026

Job Description

About the Role

:
  • The executive is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.
  • The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. 

    • Job Responsibilities:

  • Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required
  • Manage emails received on the central email ID, including directing, assigning, and responding to queries
  • Assign iCABS tickets and coordinate with relevant employees for timely status updates
  • Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
  • Raise CR (Change Request) tickets for price decreases
  • Generate renewal reports and letters for SEs, ...

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