Brand Advocate & Customer Success Specialist

Teleperformance in Malaysia seeks a Customer Success Specialist (CSS) to respond to customer requests via phone and email, manage concerns, and provide information. The ideal candidate must have a Bachelor's degree or Diploma, B2 level English proficiency, and at least 6 months customer support experience. Successful CSS will maintain professionalism and empathy, handling customer inquiries effectively while safeguarding sensitive data. This role includes support for online orders and maintaining service quality.
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