Brand Communications Strategist (Omnichannel)

Job Title:Brand Communications Strategist (Omnichannel)

Experience: 7-10 Years

Location: Lahore/Islamabad

Timings: 5PM - 2AM PKT

Job Summary:

Prime System Solutions is looking for a Brand Communications Strategist (Omnichannel) on behalf of its Client to shape and scale the customer communication ecosystem. This role sits within the Brand function and is responsible for translating brand strategy into structured, scalable lifecycle communications across onboarding, billing, education, engagement, and retention.

The ideal candidate is a strategic systems-thinker who can build frameworks, create structured communication architecture, and operationalize messaging at scale — beyond campaign execution. This role requires close collaboration with Growth, Customer Experience, Product, and Operations teams to ensure every customer touchpoint reinforces brand voice, builds trust, and delivers clarity.