BrightHR - Senior HR & Employment Relations Advisor

The Role

of BrightHR - Senior HR & Employment Relations Advisor

The BrightHR - Senior HR & Employment Relations Advisor will be responsible for providing reliable and commercially focused HR advice over the phone for BrightHR clients who have signed up for a package that includes 24/7 HR advice. The successful candidate will have an in-depth understanding of employment legislation and a great customer focus.

Day-to-Day Duties and Responsibilities

To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call

To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc.

To provide clients with supporting information and direct them to relevant documents in the BrightBase document library to support the advice/ solutions p...