Bureau Accounting Relationship Manager

WTW · Ipswich, England, United Kingdom

Location
Ipswich
Job Type
Full time
Posted
June 20, 2026

Job Description

We are seeking a specialist Bureaux expert providing high levels of technical leadership, facilitates complex query resolution, manages key metrics and has excellent relationships with Accounting Teams, Xchanging and Business Units. This role would be based at Ipswich with a minimum 3 days in office presence.

The Role:

  • Provide technical solutions to issues
  • Manage the metrics to ensure all action is taken to achieve these 
  • Management of B&DD positions, hands on as necessary to reduce the bad debt position
  • Provide guidance in the recovery of funded positions
  • Ensure ongoing relationships whilst providing clear liaison between BUs, A&S Ipswich and Mumbai and Xchanging
  • Provide strong visibility within the BUs to facilitate resolution of queries
  • Handle escalations, prioritising urgent activity
  • Attend all relevant meetings to achieve successful outcomes
  • Guide and support Mumbai on escalated issues, ensuring...
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