Business Advisory Associate-Messaging

Skill Required

Next Generation Customer Operations - Customer Service Technology

Designation

Business Advisory Associate

Qualifications

Any Graduation

Years of Experience

1 to 3 years

What would you do?

You will be aligned with our Customer Support vertical and help us in managing/resolving customers' queries, handling escalations and complaints of dissatisfied customers & giving best resolutions. You will also be responsible for closing faults and complaints within SLAs.

We are seeking a detail-oriented and customer-focused professional to join our HR Contact Center team within the Next Generation Customer Operations process. This role is dedicated to enhancing employee and customer service through structured and optimized processes. You will be responsible for handling queries from employees, customers, and vendors of our client organizations while ensuring seamless, personalized interacti...