Business Advisory Associate-Messaging

Skill Required Next Generation Customer Operations - Customer Service Technology Designation Business Advisory Associate Qualifications Any Graduation Years of Experience 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/resolving customers' queries, handling escalations and complaints of dissatisfied customers & giving best resolutions. You will also be responsible for closing faults and complaints within SLAs. We are seeking a detail-oriented and customer-focused professional to join our HR Contact Center team within the Next Generation Customer Operations process. This role is dedicated to enhancing employee and customer service through structured and optimized processes. You will be responsible for handling queries from employees, customers, and vendors of our client organizations while ensuring seamless, personalized interactions. The role requires strong communication and service skills to manage a b...